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Computer Repair and PC Repair Help

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Definition and Nature of the Work

Computer support specialists help people with computer problems. Some computer support specialists called help-desk technicians field phone calls or e- mails or make house calls for people who are having difficulty with a particular piece of computer hardware or software. Most of these people who need help have no technical expertise. The support specialist asks the user to describe the problem as well as the commands that were entered or steps taken that led up to the problem. The support specialist may then repeat those steps on his or her own computer to try to duplicate the problem. If the problem was caused by user error, the specialist explains how the problem occurred and how to fix it. If the problem is due to a fault with the software or hardware, the specialist tries to determine the cause of the problem. This may require consulting with supervisors or computer programmers. Once the cause of the problem has been determined, the specialist walks the user through the steps required to fix it.


How To Perform A Toshiba Recovery

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by David Purcell February 4, 2011
You can perform a Toshiba recovery using the Toshiba recovery disks or the Toshiba recovery partition located on your hard drive. This type of recovery restores the laptop back to original factory condition, meaning all programs and data that were installed after purchase will be deleted. A Toshiba recovery should be done if the computer [...]

Block Websites With D-Link Router

  by David Purcell March 3, 2011
There are a lot of dangerous websites out there. Some contain viruses, and some contain content and images you do not want members of your family to stumble upon. There are several ways to block websites on individual computers, but if you want to apply these changes to every computer in your home, use the [...]


Disable Wireless Router SSID Broadcast

Thumbnail image for Disable Wireless Router SSID Broadcast by David Purcell March 2, 2011
You can disable a wireless router SSID broadcast and then connect to the router manually to improve security. This isn’t really necessary if you have WPA-2 enabled and have a secure password, but some people might prefer to have their router in stealth mode. When neighbors or strangers driving around down your street browse for [...]

Blazing Fast External Hard Drive

by David Purcell March 1, 2011
How fast is fast enough when dealing with data transfer? When you’re dealing with backups or copying large files from one drive to another, you can never have too much speed. The new USB 3.0 spec emerged last year. The speed comparison between a USB 2.0 drive and a USB 3.0 drive is staggering. Fortunately, [...]

PCTechBytes Computer Virus Guide

by David Purcell February 28, 2011
We deal with computer viruses all the time. The PCTechBytes Computer Virus Guide was created to explain the types of security threats you’re likely to face as a PC user. New viruses are being written every day. Learn how to prevent infection and remove malware through the various techniques we use and programs we recommend. [...]

Creating a First-Aid Kit For Your PC

  by Guest Writer February 28, 2011
For many computer users, troubleshooting individual issues can be very time consuming and wasteful. If you value your time, you need to have a plan in place that will fix bugs quickly and efficiently. The simplest way to accomplish this would be to create a fast “full reset” process for your system. The moment your [...]

Wired Network Setup

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by David Purcell February 25, 2011
A wireless network is convenient. But in terms of speed, reliability and security, a wired network is the way to go. You can wire your entire home over a weekend and we’re going to give you some pointers on how todo this. When you’re finished, each computer in your house will have a Gigabit [...]

How To Set Up An Ad Hoc Network

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by David Purcell February 18, 2011
Most people will have their wireless devices and computers setup for Infrastructure networking, meaning the  network is handled by a router. If you are in a situation where you need to transfer files and data from one wireless computer to another, you can quickly setup an ad hoc network, however.  An ad hoc network is [...]


Speed Up Your PC Using Defraggler

by Guest Writer February 15, 2011
Everyone wants a faster running computer. Recently, I came across a program called defraggler that can help to speed up a computer. Defraggler is a program from Piriform that is used to speed up your computer by defragging files. It supports both the FAT32 and NTFS file systems. Although Windows comes with its own defrag [...]




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